Customers

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ASTON MARTIN

Driving away with improved service levels and reduced inventory. Reduced the inventory value of its safety stock on clustered items by 18% + immediately improved FTA service levels to 97.1%, above its target.

KIKO

Dramatic growth created greater complexity in a highly competitive and constantly evolving cosmetics market. SO99+ improved forecast accuracy including seasonality of products and stores + precise management of retail promotions and product launches + planner productivity with automated exception management.

TOYOTA

Planning for Scale in the European aftermarket parts planning market, with over 4,000,000,000 item areas.

CASTROL

Planning for Efficiency with a step change in statistical forecasting and multi-echelon inventory optimistation.

In this era of rapid evolution, O2 recognised the need to evolve the way it works and the systems that support it. Improved forecast accuracy by 10% + raised handset availability to 97% in the warehouse and 96% in retail stores + decreased days of stock by nearly 30%.

COSTA EXPRESS

Real-time sales data wasn’t being used for replenishment. Moving from manual spreadsheets to SO99+ provided 20% reduction in field stock at partner sites +50% fewer delivery refusals +30% reduction in annual logistics operating costs and associated annual CO2 savings of 70 tons +10% growth in Net Promoter Score.

PILKINGTON AUTOMOTIVE

Faced with unpredictable demand, growing SKUs and a range of customers. A Demand Forecasting & Planning, Inventory Optimisation and Replenishment solution led to top-level forecast accuracy consistently above 97%, supplier forecasts improved by ~10% and OTiF (on-time, in-full delivery) improved by ~10%.

BORGWARNER

The supply chain team was under pressure to lower inventory and achieve high service levels. Customer service levels improved from 91-92% up to 98% + inventory was reduced from $47 million to $43 million.

NHS BLOOD & TRANSPLANT

NHS used SO99+ reduced their delivery cost and waste. In just the first few months, participating hospitals reported delivery costs reduced by 20% and waste from overstocked perishables reduced by as much as 30%.

DIXONS / CARPHONE WAREHOUSE

Planning for Multi-channels. In Greece alone, there are approximately 3 million item-area demand points and item location stock points per day.

ASAHI

Planning for Growth in transforming international business into engines for growth.

Customers always want that latest gadget, so supply can occasionally be outstripped by demand. It’s vital that we have the right demand tools that enable us to ensure we’re putting that scarce resource, in the right place, so we can really maximise the customer experience.
Nicky McGroaty, Head of O2 UK

“If there’s no yogurt on the supermarket shelf – that’s unfortunate. The customer will have to pick something else. If there’s no blood on the hospital shelf, the consequences are very, very different. We simply can’t afford for blood not to be available for patients, when they need it and where they need it.”
Gerry Gogarty, NHSBT’s Director of Blood Supply

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